How to find a missing Unit, Group, Event, or Announcement

Expected content appears only when both your membership and the content audience include you. Start by asking someone who should have the same access whether they can see the missing item.

A Unit is missing

Open request tracking and check the result for your own person in the family request. Follow any remaining account-link or review step. Ask a Unit Admin to confirm the account and request if the result is unclear.

A Household profile, a linked account, or a registered status does not by itself give Unit access. Other family members can have different outcomes in the same request.

The Unit should appear after the correct account has active membership.

A Group is missing

Ask a Unit Admin or Leader to confirm that the Group is active and that your membership or join request is approved.

If the Group roster does not include you, access to a Channel or Event tied to that Group may also be missing.

An Event is missing

Ask the creator to confirm whether the Event audience is the whole Unit or selected Groups. The Event will not appear when its selected Group audience does not include you.

Creators can review the audience in How to create an Event.

An Announcement is missing

Ask the author to confirm whether the Announcement audience is the whole Unit or selected Groups. Also check whether its Display until date has passed.

An expired Announcement leaves the default list but may remain available through a direct link. Authors can review these choices in How to send an Announcement.

The problem is resolved when the relevant membership and audience both include you. If they already do, use How to troubleshoot Woggle to send Support the item type, Unit, expected audience, and what each eligible member sees.