How to fix an Invite that will not open or complete

Use these checks when a Woggle Invite does not open, accept, or add the expected Unit.

1. Use the intended account

If the Invite was sent to a specific email address, sign in to Woggle with that address. A targeted Invite accepts only the intended recipient.

2. Confirm the Unit and role

Review the Unit and role shown on the Invite before accepting it. If either is wrong, stop and ask the sender for the correct Invite.

Do not accept an incorrect role and plan to fix it later. The sender should create an Invite for the access you actually need.

3. Check the Invite state

If Woggle says the Invite expired or was revoked, ask the sender for a new one. A Unit Admin or another person with Invite permission can use How to invite members to create the replacement.

4. Check for pending approval

A reusable Unit join code can create a pending join request. Ask a Unit Admin to confirm whether the correct request is waiting for review.

The problem is resolved when the expected Unit appears in Woggle or a Unit Admin confirms that the correct join request is pending.

If the checks still do not explain the result, return to How to troubleshoot Woggle and send Support the Invite state and account email. Do not send the active Invite link or code.